The Epic Game Store launch did not go as expected. Long story short, there was a huge bug for The Sims 4 console players. Thankfully The Sims Team has quickly addressed the issue accordingly in a small patch to hotfix this major inconvenience. The patch was released for PlayStation and Xbox only as it did not affect any of the other platforms.

Game Version: Console: Version 1.70

One Little Fix for One Big Problem – Patch Notes

Hello Simmers

What a week – Behind The Sims, The Sims 4 launched on Epic Games Store, and a patch. That last one is why we are here again. These release notes are short as it’s focused on fixing one thing, crashing.

We appreciate all of the reports and feedback around the issue and appreciate your patience and understanding while we worked on getting this fix implemented.

The Sims Team

Bug Fixes

Base Game

• We identified an issue which was causing The Sims 4 to shut down on PlayStation and Xbox. We have taken steps to address this and this particular issue should no longer occur.